Policies and Key Documents

• Privacy Policy
• Grievances, complaints & appeals policy
• Fees, charges and refunds policy
• List of VET Agents
• No Smoking Policy
• Student Attendance
• Student Handbook
• Student RPL & CT
• Student Support & Welfare
• Fair Treatment and Equal Opportunity
• Student Assessment Submission
• Student USI Policy
• Consumer Protection Policy
• Student Plagiarism and Cheating Policy
• VET Student Loans
• Cancellation, Withdrawals and Deferrals Policy
• Entry Procedure
• Employer Handbook

Online Learning

• Online Standards
• Learning Management System (LMS) user guide
• LMS Live Lecture & Attendance Instructions

Builders Academy Australia

• Audit Summary
• Quality Indicators