Policies and Key Documents

• Privacy Policy
• Grievances, complaints & appeals policy
• Fees, charges and refunds policy
• VET FEE-HELP
• List of VET Agents
• No Smoking Policy
• Student Attendance
• Student Handbook
• Student Privacy
• Student RPL & CT
• Student Support & Welfare
• Fair Treatment and Equal Opportunity
• Student Assessment Submission
• Student USI Policy
• Consumer Protection Policy

Online Learning

• Online Standards
• Learning Management System (LMS) user guide
• LMS Live Lecture & Attendance Instructions

Builders Academy Australia

• Audit Summary
• Quality Indicators