BAA is committed to providing support to international students in adjusting to study and life in Australia, as well as achieving their learning goals and attaining the learning outcomes of their course.
BAA is committed to providing appropriate support and welfare services to students to enable and provide them an environment, in which each student feels safe and supported, and contributes in a positive manner.
BAA provides a range of student support services to all its Students in order to assist and support the successful achievement of their learning outcomes. Services may include (but are not limited to):
- Pre-enrolment information and materials
- Orientation information and orientation programs
- Study support and study skills programs;
- Language, Literacy and Numeracy (LLN) support
- Equipment, resources and/or programs to increase access for learners with disabilities;
- Mediation services or referrals to these services;
- Flexible scheduling and delivery of training and assessment;
- Counselling services or referrals to these services;
- Academic pathways and further study information
- Information technology (IT) and Learning Management Systems (LMS) support;
- Learning materials in alternative formats, for example, in large print for students with special needs
Dedicated student services staff ensure that Students have access to all the required services, counselling and referrals.
In addition, BAA has delegated a full-time, on-site Student Welfare Officer to provide student welfare related services and referrals, including (but not limited to) accommodation, counselling, crisis services, disabilities and equity issues, financial matters, legal issues, medical issues, mental health, peer mentoring, programs promoting social interaction, religious and spiritual matters, employment rights as a student, and stress-management.